Advanced      Winter Special - FREE DELIVERY on all Mainland UK orders About Us Designer Radiators are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Designer Radiators The Old Forge 6 Raglan Street Colne Lancashire BB8 0ET United Kingdom Phone: 0800 0432 943 Fax: 01282 870390 Email: sales@designer-radiators.com VAT No: Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. If at any point you would like some assistance please ring us on FREE Phone 0800 0432 943 We accept credit card payment. We accept Visa and Mastercard. You may send your credit card information via phone, fax, snail mail or over the Internet. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. Shipping And Handling We only ship goods to the United Kingdom - Free shipping on all Mainland orders. Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. Credit Card Security Credit Cards are processed using the Protx secure credit card system. Protx security measures: credit/debit card details are secured within 128-bit encrypted sessions. Sensitive information is stored on a heavily encrypted database that is protected by multiple government approved firewalls. Additional security measures include a security key that is used to produce an MD5 hash value. Hash values are often used as digital signatures as they cannot be reversed to obtain the original information. They allow the receiver to validate that the information received is identical to that sent. Protx VSP is designed so the vendor doesn't have to hold sensitive information on their site, should anyone gain unauthorised access to their database the information they obtain will not allow them to recover credit card details or other sensitive information. The possibility of obtaining sensitive information from the Protx VSP database is minimised due to high levels of encryption; firewall security and the measures taken to ensure the information is indecipherable. Physical security and resilience: Several forms of physical security and multiple levels of system backup protect the Protx VSP and database. This makes transaction processing highly reliable and resilient to events such as security breach or power failure. Only authorised personnel can gain access to the VSP Server and fingerprint identification is required. Multiple servers are dedicated to particular roles. The VSP Servers are fed by multiple power supplies and backup generators. Secondary network connections will activate should the primary network fail. VSP Servers have multiple connections to banking authorisation and settlement systems. Guarantee All products are subject to the manufacturers Guarantee. Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0800 0432 943 (International +44 0800 0432 943) or fax us on 01282 870390 or write to us at The Old Forge 6 Raglan Street Colne Lancashire BB8 0ET United Kingdom Privacy Policy Designer Radiators do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Issue a unique identifier (e.g. customer login) d. Monitor customer account status beyond that required for individual purchases e. Only disclose information to third-parties for goods delivery purposes Free delivery on all Mainland UK orders